Legal

Privacy policy

Last updated: September 28, 2026

The short version

We collect only what you give us to set up a call or a trial, and what we need to run the service for your studio.
No advertising trackers, no analytics cookies, and we never sell personal information.
Mobile numbers and text-message consent are never shared with third parties for marketing.
You can ask to see, correct or delete your information any time at hello@wehable.site.

Who we are

We Hable ("we", "us") provides front desk services for tattoo studios: replies to messages, missed-call text-back, phone answering, booking, deposit and follow-up messages, and remote front-desk staff. This policy covers wehable.site and the services we run for studios. Questions go to hello@wehable.site.

What we collect

From studio owners who contact us through the form or a booked call:

Name, studio name and email (required, so we can reply)
Phone number, city and state, Instagram handle, number of artists, the services you're interested in and your message (all optional)
Your contact and text-message consent choices, with the date and time

For studios using our service, on the studio's behalf: messages, call details and recordings or transcripts where the studio turns them on, booking details, and the names, phone numbers and emails of the studio's clients.

Automatically: our host keeps standard server logs (such as IP address, browser type and pages requested) for security and to keep the site running. We don't run analytics or advertising tools on this site.

We don't ask for or collect payment card numbers, government IDs, or health information on this site.

How we use it

To reply to you and schedule your call
To set up, run and support the services a studio signs up for
To send service messages you asked for, such as call confirmations
To keep the site and service secure and working

We don't use your information for advertising, and we don't sell or rent it.

Text messages (SMS)

If you give us your mobile number and tick the text-message box, we may text you about your inquiry and call. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to texts is never required to use our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except the service providers that deliver our messages.

Clients of the studios we serve can also reply STOP to any text from a studio line we operate.

How long we keep it

Inquiries from studios that don't sign up: up to 12 months, then deleted. Studio service data: for as long as the studio uses We Hable. When a studio leaves, we send its data on request and delete our copy within 30 days, unless the law requires us to keep something longer.

Your choices and rights

You can ask us to show you, correct, or delete the personal information we hold about you, or to stop contacting you. Email hello@wehable.site and we'll respond within 30 days. Residents of states with privacy laws (such as California) have these rights by law; we give them to everyone. We don't sell or "share" personal information for cross-context advertising, and we honor Global Privacy Control signals.

If you're a client of a studio we serve, the studio controls your information. Contact the studio, or email us and we'll pass your request on.

Security

We use access controls, encrypted connections (HTTPS) and the security features of our providers to protect information. No system is perfectly secure, so we limit what we collect in the first place.

Children

Our services are for businesses. We don't knowingly collect information from anyone under 18, and studios we serve don't book clients under 18.

Changes to this policy

If we change this policy, we'll update the date at the top. If a change is significant, we'll tell active studios by email before it takes effect.